Shipping policy

Free worldwide shipping

Worldwide shipping is free. Every piece is carefully packed, tracked and fully insured. No shipping charge is added at checkout. If your destination is not listed, please contact us before ordering.

Dispatch & delivery

Pieces marked Ready to ship are dispatched within 3 days. Other pieces are dispatched within 1–2 weeks. These are dispatch times; transit time depends on your destination.

Tracking is emailed when your order is dispatched. If you need a piece by a particular date, please contact us before ordering.

US tariffs paid by us

Maison Jaspers pays US tariffs and import duties. For other destinations, local import taxes and duties may apply and are payable by the recipient. Contact us before ordering if you need destination-specific guidance.